Lessons learned from implementation of postdischarge telephone calls at Baylor Health Car…
Entries Tagged as 'J Nurs Adm'
Lessons learned from implementation of postdischarge telephone calls at Baylor Health Care System.
March 2nd, 2012 · Start a Discussion
Tags: J Nurs Adm
Organizational effects on patient satisfaction in hospital medical-surgical units.
June 5th, 2009 · Start a Discussion
|
Related Articles |
Organizational effects on patient satisfaction in hospital medical-surgical units.
J Nurs Adm. 2009 May;39(5):220-7
Authors: Bacon CT, Mark B
OBJECTIVE: The purpose of this study was to examine the relationships between hospital context, nursing unit structure, and patient characteristics and patients’ satisfaction with nursing care in hospitals. BACKGROUND: Although patient satisfaction has been widely researched, our understanding of the relationship between hospital context and nursing unit structure and their impact on patient satisfaction is limited. METHODS: The data source for this study was the Outcomes Research in Nursing Administration Project, a multisite organizational study conducted to investigate relationships among nurse staffing, organizational context and structure, and patient outcomes. The sample for this study was 2,720 patients and 3,718 RNs in 286 medical-surgical units in 146 hospitals. RESULTS: Greater availability of nursing unit support services and higher levels of work engagement were associated with higher levels of patient satisfaction. Older age, better health status, and better symptom management were also associated with higher levels of patient satisfaction. CONCLUSIONS: Organizational factors in hospitals and nursing units, particularly support services on the nursing unit and mechanisms that foster nurses’ work engagement and effective symptom management, are important influences on patient satisfaction.
PMID: 19423987 [PubMed - indexed for MEDLINE]
Tags: J Nurs Adm
Implications of Medicare reimbursement changes related to inpatient nursing care quality.
August 22nd, 2008 · Start a Discussion
|
Related Articles |
Implications of Medicare reimbursement changes related to inpatient nursing care quality.
J Nurs Adm. 2008 Jul-Aug;38(7-8):325-30
Authors: Welton JM
Recent changes to the inpatient prospective payment system by the Centers for Medicare and Medicaid Services will negatively affect reimbursement to hospitals for patients who develop certain types of nursing-sensitive, hospital-acquired conditions such as pressure ulcers, falls with injuries, or nosocomial infections. The author examines the effects of the new payment policy on inpatient nursing care and addresses ways to improve quality and minimize financial impacts to hospitals.
PMID: 18690122 [PubMed - indexed for MEDLINE]
Tags: J Nurs Adm


